Privacy Statement

    This policy relates to Advance NanoTek Limited and its subsidiaries (“ANO”) and outlines the processes that ANO undertakes with the management and use of all Personal Information and / or data it collects and handles to comply with applicable privacy laws. This privacy policy applies only to external personal information and/or data provided by clients, suppliers and other external third parties that ANO interacts with.

    Personal information and personal data for the purpose of this policy is defined as “any sort of information or an opinion about an individual, whether true or not” (“Personal Information”).

    What Personal Information Does ANO Collect

    ANO will only collect Personal Information that is necessary for its functions and activities. ANO collects and holds different categories of information depending on the type of interaction with ANO. Types of Personal Information that may be collected by ANO are but not limited to:

    1. Name, address and contact details of chemists, customers, manufacturers, shareholders and suppliers

    Collection and Use of Information

    ANO will collect your Personal Information directly from you. On occasions the Personal Information may come from external parties to ANO such as credit agency providers.

    All customers’ Personal Information collected by ANO is used for our business functions and services. These include:

    1. For billing purposes and order fulfilment
    2. To contact customers about our provisions of services
    3. To maintain account details
    4. To provide information on request about our products and services
    5. To undertake customer satisfaction surveys or products in order to improve and enhance those services and products provided to our customers.

    Quality of Personal Information

    ANO will to the extent reasonably possible ensure that Personal Information collected, used or disclosed is accurate and complete and if it becomes aware of any change will promptly fix it.

    Data Security

    ANO uses external providers to continuously monitor all ICT devices for all possible cyber threats and all Personal Information is stored at secure premises.

    Access and Correction of Personal Information

    Subject to verification of identity, any Personal Information held about an individual may be accessed, updated or corrected by application on email on our website

    ANO will endeavour to respond to a request for correction of Personal Information within twenty (20) business days after a written request is received on the email on the ANO website.

    Disclosure and Retention of Personal Information

    ANO will take all reasonable steps to protect breaches of any relevant privacy laws.

    As part of providing services to a customer, ANO may disclose Personal Information to third party suppliers and contractors of services that are required to assist in the performance of activities fror the customer.

    ANO only retains Personal Information for as long as required by law and needed for our business functions and activities.

    Website Browsing

    Accessing ANO’s websites will result in some information being logged including the time of access, IP address and the pages that have been viewed or accessed.

    ANO’s websites may contain links to external websites. ANO is not responsible for the content or privacy policies that govern such external websites.

    Privacy Issues

    Any question about this Policy or to raise any issues about privacy within ANO should be directed to the email